I've been using this bundle for three weeks and it's been surprisingly great so far. I was pretty sceptical as I've been through all the skincare/acne treatments before. I'm 26 and have moderate hormonal acne, primarily around my chin and jawline. The combination of these products has really really helped so far. I've been getting far fewer pimples than previously, and they're much less severe breakouts than normal. I did notice that at first, I got a few minor pimples around my nose and mouth, but that has passed now, and I think it might have been a result of all the **** getting cleared out of my pores. I would definitely recommend giving this a go if you're on the fence.
This is the only acne product that has worked! I’m only 2 weeks my acne has reduced by like 80%, almost undetectable under makeup!
My skin before: Other than the odd pimple here and there, I never struggled with acne as a teen. Fast forward to my early 30's and suddenly stress, mask wearing and hormonal imbalances caused very painful cystic acne, especially on my chin and forehead. My dermatologist prescribed very harsh products (mainly Differin and another product containing azelaic acid), which caused my skin to burn and dry out - but my 'under-the-skin-bumps' still remained. My shopping and delivery experience: I became very frustrated. One day, I came across the tbh brand in an online article but as I reside in Germany, I thought of the shipping costs and environmental aspects and decided at first that it wasn't for me. When my skin didn't improve over the next weeks I thought "F*** it, why not?!" and I gave myself a birthday present and ordered the boujee bundle with the antibacterial cleanser. Shipping was surprisingly fast. My package arrived after only 4 days. I had to pay customs ahead of delivery but you can check online how much these are in your country. In my case, it really wasn't too bad. My experience: I've been using the cleanser and face cream for 3 weeks now (once daily in the evenings, together with the cleansing brush). And so far I like the product very much. After cleansing, my skin feels nice and soft. At first, the face cream stung a bit but that went away after a few days and it is nearly as harsh as the products I was prescribed by my dermatologist. I love that I can just use a moisturiser afterwards (I use the CeraVe Smoothing Cream and find that there are no problems combining both products). My results: My skin has improved a lot. The big inflammatory bumps gradually went away. I still have some discoloration and hope that this will go away with time as well. I still get the occasional bump on my chin but I find that they do not get nearly as big and painful as before. I don't know if the improvement can be attributed to the tbh products alone but I feel like they are a major factor. Since I have to start wearing a mask again for several hours a day in my job, I am eager to see what the next few weeks will bring. I may update this review based on my long term results. tl;dr: For now, I can only say it is definitely worth a try and I am very happy I took the chance. My skin used to hurt so much and my self-esteem was very down for a while. When I look in the mirror now, I am starting to recognise myself again and I am very grateful for that. I wish this brand would expand to Europe, of course, but I am happy that overseas delivery is even possible and so easy.
I bought it for my son as he has started getting acne - it has worked really well to keep them under control.
This product made my skin super dry and uncomfortable and did nothing to clear up my acne. It also smelt strongly of chemicals which was unpleasant. I wouldn't recommend, especially if you have sensitive skin.
Hi Elizabeth, Thank you so much for taking the time out to provide us with this feedback. We are sorry to hear that you felt the products dried out your skin and didn't give you the results you were hoping for. We would love to discuss this with you, and address any of the concerns that you had. I understand if you do not wish to continue using the products, but if you do ever want to consider retrying in the future we would love to be able to assist you and advise you each step of the way! Also, if you were using the products for more than 60 days and have any before and after photos, you will be eligible for a refund on your purchase. Come chat to us at firstname.lastname@example.org to discuss :) Thanks, Rachael
I want to know more about this product
shipping & delivery
How much does shipping cost?
Standard shipping: $6.99
Express shipping: $10.00
Standard shipping is free for orders over $80 and express shipping is free on orders over $100.
Your custom international rate will be shown at checkout after you have entered your delivery address! Note: Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.
How long will it take for my order to arrive?
Standard: 2-5 business days.
Express: Next day delivery (on orders placed before 10AM)
Standard: 4-7 business days
Express: 1-2 business days
5-14 business days
- How much does shipping cost?
What payment methods do you accept?
Almost everything under the sun! We accept most major credit and debit cards, so whip out your current favourite; chances are we’ll take it!!
Can I use Afterpay?
Is the grass green?! Why wait to buy tbh when you can just have it now??!!! Yes we accept Afterpay!
- What payment methods do you accept?
refunds and returns
I changed my mind. I don’t want my order anymore.
Want to break up with us? You’ve got 30 days to do it.
Any item can be refunded if it is returned within 30 days of purchase. To be eligible, your item(s) must be unused and in the original packaging in which you received it.
Unfortunately, we do not offer a refund on opened or used products and do not offer exchanges online.
To return the unused order, please send it back to: tbh Skincare Pty Ltd
5/7 Queenscliff Road
Shipping costs are the responsibility of the customer and are non-refundable.
(We recommend using a tracked service to return the goods)
We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.
If you have an issue with your product or delivery, please contact us to discuss your options at email@example.com (please include your order number and product details in the email).
I didn’t see results. I feel cheated!
If your skin said ‘not for me hun’ don’t stress...
We have a 60 day guarantee on our OG and boujee bundles. If you purchased one of these you are eligible for our guarantee. Please note this guarantee does not apply to the cost of the face brush, as we are unable to accept returns or refunds for this item. If you are claiming the guarantee on the boujee bundle, you will be refunded $70 for the cost of the cleanser and the cream only.
In order to be eligible for this, please read the criteria below:
- Claim must be made after 60 days of purchase
- Time stamped images to be provided when treatment commenced to date of guarantee (minimum of 4 staged images to show no progress with the treatment)
- All remaining items must be returned to tbh Skincare for quality testing. Shipping costs are the responsibility of the customer and are non-refundable
If you want to claim our 60 day guarantee, please contact us at firstname.lastname@example.org
- I changed my mind. I don’t want my order anymore.
which cleanser is right for me?
If you are dealing with mild, one off breakouts and have sensitive skin, we recommend that you opt for the gentle cleanser in this bundle. The effectiveness of the gentle cleanser comes from its specially formulated combination of both cleansing and conditioning agents, to not only clean your skin, but leave it feeling silky smooth too. If you are dealing with regular breakouts (moderate to severe) then the anti-bacterial cleanser is for you. Formulated with the same patented technology as our acne hack cream, the anti-bacterial cleanser is the ultimate daily tool for treating breakout prone skin.
are your products safe to use during pregnancy?
Yes, tbh products are baby bump friendly! You can find our ingredients list under the ‘What’s inside’ section on each of our product pages. If you are concerned about any specific ingredients, please consult your health care professional before use.
will the acne hack cream dry out my skin?
No, the acne hack cream should not dry out your skin. The Isopropyl Alcohol used in this product, which can be considered as a drying ingredient is balanced very specifically with other ingredients in this formula to ensure it does not strip or dry the skin. If you want to know more about this, we have an entire blog posted on our website with the deets! Find it under the 'blog' tab above.
are your products vegan friendly and cruelty free?
YES, absolutely! We love a floofy friends, and we really don’t think they need tbh products anyways… NOT TESTED ON ANIMALS and no animal products used!
should I continue using a moisturiser on top of the acne hack cream?
Yes! The acne hack cream is not a moisturiser itself, it is more of a topical treatment. This means you should keep up a regular hydration routine. Moisturiser should be applied over the top of the acne hack cream after it has had time to soak into the skin.
- which cleanser is right for me?