I’ve wanted this for ages now and I finally got it! Such an amazing product, my skin feels flawless. I have very sensitive skin but I would recommend this product to anyone, It’s lightweight and perfect as a primer. I haven’t had a single breakout since using it, I love it!!
Skin isn’t oily, like it is after applying normal sunscreen. I haven’t had any breakouts and my skin feels protected & moisturised all day! :-)
I really thought I'd love this! But it feels really greasy on my already oily skin and I just look even shinier :(
The whole family love this product, first time ever, especially in the extreme UV of QLD. No sunburn which is super hard to do, snorkelling and swimming Heron Island. Non greasy matte and love the packaging compact for swim bag. Worth investing in this incredible gorgeous product and investing In your skin, and I love that it’s Australian.
The sunscreen is great, sinks in well, no white cast and sits well under makeup. However the packaging makes its so hard to get out, wasting a lot of product towards the end. I wanted to give a bottle to my mum but there's no way she'd be able to use it with arthritis. Please change to a pump/tube!
I want to know more about this product
shipping & delivery
How much does shipping cost?
Standard shipping: $6.99
Express shipping: $10.00
Standard shipping is free for orders over $80 and express shipping is free on orders over $100.
Unfortunately at this current time we do not offer shipping to countries outside of Australia & New Zealand.
How long will it take for my order to arrive?
Standard: 2-5 business days.
Express: Next day delivery (on orders placed before 10AM)
Standard: 4-7 business days
Express: 1-2 business days
NEW ZEALAND ORDERS:
5-14 business days
- How much does shipping cost?
What payment methods do you accept?
Almost everything under the sun! We accept most major credit and debit cards, so whip out your current favourite; chances are we’ll take it!!
Can I use Afterpay?
Is the grass green?! Why wait to buy tbh when you can just have it now??!!! Yes we accept Afterpay!
- What payment methods do you accept?
refunds and returns
I changed my mind. I don’t want my order anymore.
Want to break up with us? You’ve got 30 days to do it.
Any item can be refunded if it is returned within 30 days of purchase. To be eligible, your item(s) must be unused and in the original packaging in which you received it.
Unfortunately, we do not offer a refund on opened or used products and do not offer exchanges online.
To return the unused order, please send it back to: tbh Skincare Pty Ltd
5/7 Queenscliff Road
Shipping costs are the responsibility of the customer and are non-refundable.
(We recommend using a tracked service to return the goods)
We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.
If you have an issue with your product or delivery, please contact us to discuss your options at firstname.lastname@example.org (please include your order number and product details in the email).
I didn’t see results. I feel cheated!
If your skin said ‘not for me hun’ don’t stress...
We have a 60 day guarantee on our OG and boujee bundles. If you purchased one of these you are eligible for our guarantee. Please note this guarantee does not apply to the cost of the face brush, as we are unable to accept returns or refunds for this item. If you are claiming the guarantee on the boujee bundle, you will be refunded $70 for the cost of the cleanser and the cream only.
In order to be eligible for this, please read the criteria below:
- Claim must be made after 60 days of purchase
- Time stamped images to be provided when treatment commenced to date of guarantee (minimum of 4 staged images to show no progress with the treatment)
- All remaining items must be returned to tbh Skincare for quality testing. Shipping costs are the responsibility of the customer and are non-refundable
If you want to claim our 60 day guarantee, please contact us at email@example.com
I reacted to skin shady 50+
If your skin had a reaction to our skin shady 50+ don't stress! You can return it to us so long as:
- You selected to receive the product with a sample
- Your skin shady 50+ is unopened and in brand new condition
- You return the product within 14 days of purchase to us
To organise your return please contact us at firstname.lastname@example.org
- I changed my mind. I don’t want my order anymore.
which cleanser is right for me?
If you are dealing with mild, one off breakouts and have sensitive skin, we recommend that you opt for the gentle cleanser in this bundle. The effectiveness of the gentle cleanser comes from its specially formulated combination of both cleansing and conditioning agents, to not only clean your skin, but leave it feeling silky smooth too. If you are dealing with regular breakouts (moderate to severe) then the anti-bacterial cleanser is for you. Formulated with XBIO™ technology, the anti-bacterial cleanser paired with the acne hack cream is the ultimate duo for treating breakout prone skin.
- which cleanser is right for me?