I purchased the acne hack boujee bundle because of all the enthusiastic reviews I read on social media. And I must agree the products are delivering what they are promising. I'm still in a test phase, but I noticed a general improvement in my skin complexion. Works good with under-skin bumps, I had a nasty one cleared in 3 days. I would recommend TBH to use a smaller dispenser hole for both creams because I always end with too much product than actually needed. If you're Australian (or your Country is relaxed about importing products), please stop here and consider my rate as 5 stars. So why I rated it only 3 stars? Unfortunately, I live overseas (Italy, Europe). I was prepared to pay a little extra, both in taxes and delivery time, but what happened exceeded my worst scenario. Because of importation procedures, I was required to sign 17 pages of documents, then wait 10 days for the customs to clear the product (the health department has been involved, they treated the creams as medications!). Finally, they required a 75€ payment to unlock the delivery. It's 120 AUD paid on top of the 135 product's cost! Because this tax is pretty much fixed, the only way I could have to cushion it is to buy a larger stock BUT this is forbidden from the importation rules for personal usage (you're allowed to import max 2 different products/ 2 bottles each). This is so frustrating! I really hope TBH could find a European importer soon so I can continue to purchase from them.
This bundle has worked wonders for the congestion on my chin and continual breakouts. My skin looks so much clearer, would definitely recommend. Thankyou tbh x
I caved during the Black Friday sales and purchased the boujee bundle. I AM SO GLAD I DID! Having only used the acne hack cream by itself (which is amazing!) the face cleanser is next level! It is not drying at all and has managed to keep my hormonal acne at bay. It also has made my skin super glowy which I love! I will definitely be repurchasing it over and over!
So far have not seen any change
This product is very good, I have already noticed that my acne is improving (however slowly) and that I am having less breakouts.
I want to know more about this product
shipping & delivery
How much does shipping cost?
Standard shipping: $6.99
Express shipping: $10.00
Standard shipping is free for orders over $80 and express shipping is free on orders over $100.
Unfortunately at this current time we do not offer shipping to countries outside of Australia & New Zealand.
How long will it take for my order to arrive?
Standard: 2-5 business days.
Express: Next day delivery (on orders placed before 10AM)
Standard: 4-7 business days
Express: 1-2 business days
NEW ZEALAND ORDERS:
5-14 business days
- How much does shipping cost?
What payment methods do you accept?
Almost everything under the sun! We accept most major credit and debit cards, so whip out your current favourite; chances are we’ll take it!!
Can I use Afterpay?
Is the grass green?! Why wait to buy tbh when you can just have it now??!!! Yes we accept Afterpay!
- What payment methods do you accept?
refunds and returns
I changed my mind. I don’t want my order anymore.
Want to break up with us? You’ve got 30 days to do it.
Any item can be refunded if it is returned within 30 days of purchase. To be eligible, your item(s) must be unused and in the original packaging in which you received it.
Unfortunately, we do not offer a refund on opened or used products and do not offer exchanges online.
To return the unused order, please send it back to: tbh Skincare Pty Ltd
5/7 Queenscliff Road
Shipping costs are the responsibility of the customer and are non-refundable.
(We recommend using a tracked service to return the goods)
We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.
If you have an issue with your product or delivery, please contact us to discuss your options at email@example.com (please include your order number and product details in the email).
I didn’t see results. I feel cheated!
If your skin said ‘not for me hun’ don’t stress...
We have a 60 day guarantee on our OG and boujee bundles. If you purchased one of these you are eligible for our guarantee. Please note this guarantee does not apply to the cost of the face brush, as we are unable to accept returns or refunds for this item. If you are claiming the guarantee on the boujee bundle, you will be refunded $70 for the cost of the cleanser and the cream only.
In order to be eligible for this, please read the criteria below:
- Claim must be made after 60 days of purchase
- Time stamped images to be provided when treatment commenced to date of guarantee (minimum of 4 staged images to show no progress with the treatment)
- All remaining items must be returned to tbh Skincare for quality testing. Shipping costs are the responsibility of the customer and are non-refundable
If you want to claim our 60 day guarantee, please contact us at firstname.lastname@example.org
- I changed my mind. I don’t want my order anymore.
which cleanser is right for me?
If you are dealing with mild, one off breakouts and have sensitive skin, we recommend that you opt for the gentle cleanser in this bundle. The effectiveness of the gentle cleanser comes from its specially formulated combination of both cleansing and conditioning agents, to not only clean your skin, but leave it feeling silky smooth too. If you are dealing with regular breakouts (moderate to severe) then the anti-bacterial cleanser is for you. Formulated with XBIO™ technology, the anti-bacterial cleanser paired with the acne hack cream is the ultimate duo for treating breakout prone skin.
are your products safe to use during pregnancy?
Yes, tbh products are baby bump friendly! You can find our ingredients list under the ‘What’s inside’ section on each of our product pages. If you are concerned about any specific ingredients, please consult your health care professional before use.
will the acne hack cream dry out my skin?
No, the acne hack cream should not dry out your skin. The Isopropyl Alcohol used in this product, which can be considered as a drying ingredient is balanced very specifically with other ingredients in this formula to ensure it does not strip or dry the skin. If you want to know more about this, we have an entire blog posted on our website with the deets! Find it under the 'blog' tab above.
are your products vegan friendly and cruelty free?
YES, absolutely! We love a floofy friends, and we really don’t think they need tbh products anyways… NOT TESTED ON ANIMALS and no animal products used!
should I continue using a moisturiser on top of the acne hack cream?
Yes! The acne hack cream is not a moisturiser itself, it is more of a topical treatment. This means you should keep up a regular hydration routine. Moisturiser should be applied over the top of the acne hack cream after it has had time to soak into the skin.
- which cleanser is right for me?