
Created by the consumer for the consumer
We know that acne is an issue that goes way below the surface of your skin, and we know that because we have lived it ourselves! Watch our founder's story below...
3 easy steps to clearer skin

1. cleanse
with either our anti-bacterial
cleanser or gentle cleanser

2. treat
with our scientifically backed acne hack cream

3. protect, hydrate & support
with our skin shady SPF 50+ in the AM and our rebound serum and thirst trap moisturiser in the PM!
FAQ's
Got questions? No worries! We've listed out most commonly asked questions here to make it easy for you bestie.
Is it safe for pregnant women?
Yes, tbh products are baby bump friendly! You can find our ingredients list under the ‘What’s inside’ section on each of our product pages. If you are concerned about any specific ingredients, please consult your health care professional before use.
Are the products vegan and cruelty free?
YES, absolutely! We love our floofy friends, and we really don’t think they need tbh products anyways… NOT TESTED ON ANIMALS and no animal products used!
How quickly do I see results?
This depends on what type of acne you are experiencing, and what skin type you have. To find out what category you sit in (and what results you can expect) take our skin quiz!
How should I incorporate this into my current routine?
We recommend:
In the mornings...
1. Cleanse
2. Apply skin shady 50+ as the last step of your skincare routine
In the evenings:
1. Cleanse
2. Apply the acne hack cream directly after cleansing
3. Apply thirst trap moisturiser as the last step of your skincare routine
How much does shipping cost?
AUSTRALIAN ORDERS:
Standard shipping is free for orders over $80 and express shipping is free on orders over $100.
INTERNATIONAL ORDERS:
Your custom international rate will be shown at checkout after you have entered your delivery address! Note: Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.
How long will it take for my products to arrive?
SYDNEY ORDERS:
Sydney metro
Standard: 2-5 business days.
Express: Next day delivery (on orders placed before 10AM)
DOMESTIC ORDERS:
Standard: 4-7 business days
Express: 1-2 business days
INTERNATIONAL ORDERS:
5-14 business days
What if I don’t see results?
If your skin said ‘not for me hun’ don’t stress...
We have a 60 day guarantee on our OG, queen bee and extra boujee bundles. If you purchased one of these you are eligible for our guarantee. Please note this guarantee does not apply to the cost of the face brush, as we are unable to accept returns or refunds for this item. If you are claiming the guarantee on the boujee bundle, you will be refunded $70 for the cost of the cleanser and the cream only.
In order to be eligible for this, please read the criteria below:
- Claim must be made after 60 days of purchase
- Time stamped images to be provided when treatment commenced to date of guarantee (minimum of 4 staged images to show no progress with the treatment)
- All remaining items must be returned to tbh Skincare for quality testing. Shipping costs are the responsibility of the customer and are non-refundable
If you want to claim our 60 day guarantee, please contact us at hello@tbhskincare.com
Our customer care team
“Amazing products backed by science with excellent
customer service. I will definitely continue to support this
amazing small business.”
let's be besties
We like to think we're pretty witty, so we'll hit you up with our best jokes, plus all the promos and product launches you need to know about in exchange for your deets.
plus, you get a free time tracking water bottle with your first purchase!