FAQ’s
Talk to one of or friendly skin experts about your questions and they will help you find the best routine! Talk to one of or friendly skin experts about your questions and they will help you find the best routine!
Are your products safe for pregnant women?
Yes, tbh products are baby bump friendly! You can find our ingredients list under the ‘What’s inside’ section on each of our product pages. If you are concerned about any specific ingredients, please consult your health care professional before use.
Are the products vegan and cruelty free?
YES, absolutely! We love a floofy friends, and we really don’t think they need tbh products anyways… NOT TESTED ON ANIMALS and no animal products used!
How quickly do I see results?
This depends on what type of acne you are experiencing, and what skin type you have. To find out what category your sit in (and what results you can expect) take our skin quiz!
How long will it take for my order to arrive?
SYDNEY ORDERS:
(Sydney metro)
Standard: 2-5 business days.
Express: Next day delivery (on orders placed before 10AM)
DOMESTIC ORDERS:
Standard: 4-7 business days
Express: 1-2 business days
INTERNATIONAL ORDERS:
5-14 business days
Our customer care team
“Amazing products backed by science with excellent
customer service. I will definitely continue to support this
amazing small business.”
Talk to Rachael
