shipping & delivery
How much does shipping cost?
Standard shipping: $5.99
Express shipping: $10.00
Standard shipping is free for orders over $80 and express shipping is free on orders over $100.
Your custom international rate will be shown at checkout after you have entered your delivery address! Note: Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.
How long will it take for my order to arrive?
Standard: 2-5 business days.
Express: Next day delivery (on orders placed before 10AM)
Standard: 4-7 business days
Express: 1-2 business days
5-14 business days
Can I change my shipping address after I place my order?
After you place your order, you have 30 minutes to make a final decision on where you want your precious tbh parcel to be delivered. After that, your parcel is most likely packed and ready to leave our warehouse, because we’re super speedy like that.
How do I track my order?
Once your order has departed and is on its way to you, you will receive an email with all of the deets… including a tracking number. Easy peasy! Watch your delivery all the way from our place to yours (we know you will)!
Can I change or cancel my order after I have placed it?
Ah no, you aren’t allowed to suddenly decide you don’t want tbh anymore??? Just kidding. We might be mildly offended, but you have 30 minutes before we pack and ship your order to decide you suddenly don’t like us anymore. #itsnotyouitsme