


You saw the icons next to our ingredients list didn’t you? Well, let us tell you all about them. Click on the icons to understand what role each of these ingredients play in helping your skin!
enhance the consistency, volume and viscosity of cosmetic products, providing more stability and better performance
stabilisers maintain the function and activity of other ingredients present (e.g pH level)
a substance that bonds with water molecules to increase the water content in the skin
humectants increase your skin's hydration by drawing water in
ingredients used to achieve a desired pH level
ph-balance is an important element in supporting the overall efficacy of the product
a group of liquid ingredients, including water that are used to dissolve or break down other ingredients to form a solution (or desired consistency)
solvents are rarely active on the skin
a type of moisturising agent that work by forming a protective coating on the surface of your skin
occlusives prevent evaporation (or drying out ) and retain the moisture in your skin
prevent bacterial growth and act as antimicrobial agents
preservatives basically this stop unwanted bacteria growth, both in the product and on your skin
allow the product to blend together effectively (keep ingredients well mixed)
emulsifiers make sure our ingredients mix together even better than a meatpie and tomato sauce
do you like raisins?
how do you feel about dates?
emollients soften and smoothe your skin... to leave you feeling even smoother than that pick up line
Standard shipping: $6.99
Express shipping: $10.00
Standard shipping is free for orders over $80 and express shipping is free on orders over $100.
Your custom international rate will be shown at checkout after you have entered your delivery address! Note: Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.
Sydney metro
Standard: 2-5 business days.
Express: Next day delivery (on orders placed before 10AM)
Standard: 4-7 business days
Express: 1-2 business days
5-14 business days
Almost everything under the sun! We accept most major credit and debit cards, so whip out your current favourite; chances are we’ll take it!!
Can I use Afterpay?
Is the grass green?! Why wait to buy tbh when you can just have it now??!!! Yes we accept Afterpay!
Want to break up with us? You’ve got 30 days to do it.
Any item can be refunded if it is returned within 30 days of purchase. To be eligible, your item(s) must be unused and in the original packaging in which you received it.
Unfortunately, we do not offer a refund on opened or used products and do not offer exchanges online.
To return the unused order, please send it back to: tbh Skincare Pty Ltd
5/7 Queenscliff Road
Queenscliff
NSW, 2096
Shipping costs are the responsibility of the customer and are non-refundable.
(We recommend using a tracked service to return the goods)
We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.
If you have an issue with your product or delivery, please contact us to discuss your options at hello@tbhskincare.com (please include your order number and product details in the email).
We have a 60 day guarantee on our OG and boujee bundles. If you purchased one of these you are eligible for our guarantee. Please note this guarantee does not apply to the cost of the face brush, as we are unable to accept returns or refunds for this item. If you are claiming the guarantee on the boujee bundle, you will be refunded $70 for the cost of the cleanser and the cream only.
In order to be eligible for this, please read the criteria below:
- Claim must be made after 60 days of purchase
- Time stamped images to be provided when treatment commenced to date of guarantee (minimum of 4 staged images to show no progress with the treatment)
- All remaining items must be returned to tbh Skincare for quality testing. Shipping costs are the responsibility of the customer and are non-refundable
If you want to claim our 60 day guarantee, please contact us at hello@tbhskincare.com