skin shady 50+

AUSTRALIAN ORDERS:

Standard shipping: $6.99

Express shipping: $10.00

Standard shipping is free for orders over $80 and express shipping is free on orders over $100.

INTERNATIONAL ORDERS:

Unfortunately at this current time we do not offer shipping to countries outside of Australia & New Zealand.

SYDNEY ORDERS:

Sydney metro

Standard: 2-5 business days.

Express: Next day delivery (on orders placed before 10AM)

OTHER:

Standard: 4-7 business days

Express: 1-2 business days

NEW ZEALAND ORDERS:

5-14 business days

Almost everything under the sun! We accept most major credit and debit cards, so whip out your current favourite; chances are we’ll take it!!

Can I use Afterpay?

Is the grass green?! Why wait to buy tbh when you can just have it now??!!! Yes we accept Afterpay!

Want to break up with us? You’ve got 30 days to do it.

Any item can be refunded if it is returned within 30 days of purchase. To be eligible, your item(s) must be unused and in the original packaging in which you received it.

Unfortunately, we do not offer a refund on opened or used products and do not offer exchanges online.

To return the unused order, please send it back to: tbh Skincare Pty Ltd

5/7 Queenscliff Road

Queenscliff

NSW, 2096

Shipping costs are the responsibility of the customer and are non-refundable.

(We recommend using a tracked service to return the goods)

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.

If you have an issue with your product or delivery, please contact us to discuss your options at hello@tbhskincare.com (please include your order number and product details in the email).

If your skin said ‘not for me hun’ don’t stress...

We have a 60 day guarantee on our OG and boujee bundles. If you purchased one of these you are eligible for our guarantee. Please note this guarantee does not apply to the cost of the face brush, as we are unable to accept returns or refunds for this item. If you are claiming the guarantee on the boujee bundle, you will be refunded $70 for the cost of the cleanser and the cream only.

In order to be eligible for this, please read the criteria below:

- Claim must be made after 60 days of purchase

- Time stamped images to be provided when treatment commenced to date of guarantee (minimum of 4 staged images to show no progress with the treatment)

- All remaining items must be returned to tbh Skincare for quality testing. Shipping costs are the responsibility of the customer and are non-refundable

If you want to claim our 60 day guarantee, please contact us at hello@tbhskincare.com

If you are dealing with mild, one off breakouts and have sensitive skin, we recommend that you opt for the gentle cleanser in this bundle. The effectiveness of the gentle cleanser comes from its specially formulated combination of both cleansing and conditioning agents, to not only clean your skin, but leave it feeling silky smooth too. If you are dealing with regular breakouts (moderate to severe) then the anti-bacterial cleanser is for you. Formulated with XBIO™ technology, the anti-bacterial cleanser paired with the acne hack cream is the ultimate duo for treating breakout prone skin.